OVERVIEW

Welcome to Sai Jewelers & Repairs!

The terms “we,” “us,” and “our” refer to Sai Jewelers & Repairs, operated by Swami Enterprises, Inc.

Sai Jewelers & Repairs operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our online store is powered by Shopify, which enables us to provide our Services to customers.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when accessing our website, purchasing products, or using our Services.

Please read these Terms carefully, as they contain information about your legal rights, warranties, limitations of liability, and customer communications.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy.

Our Privacy Policy is available at:

https://www.saijeweler.com/policies/privacy-policy

If you do not agree to these Terms or our Privacy Policy, you should discontinue use of our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state or province of residence or have obtained the necessary parental or guardian consent.

To access certain Services or make purchases, you may be asked to provide information, including your name, email address, phone number, billing information, and shipping details.

You agree to provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.

You may not transfer, sell, assign, or license your account to another person without authorization.

Age Requirement (18+): You must be at least 18 years of age to use our SMS messaging services. By subscribing to receive SMS messages from Sai Jewelers & Repairs, you confirm that you are 18 years of age or older.

SECTION 2 - OUR PRODUCTS

Sai Jewelers & Repairs makes reasonable efforts to accurately represent its products and services, including jewelry, precious metals, gemstones, and jewelry repair services.

Product colors, finishes, and appearance may vary depending on lighting, photography, display settings, and other factors.

Product descriptions, availability, and prices may change without notice.

We reserve the right to discontinue products or limit quantities available for purchase, subject to applicable law.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase.

Sai Jewelers & Repairs reserves the right to accept or decline an order at its discretion, subject to applicable law.

An order is accepted when Sai Jewelers & Repairs confirms acceptance.

Payment must be received and processed before an order is fulfilled.

Customers are responsible for reviewing order details before submitting purchases.

If an order is declined, modified, or canceled, we may contact you using the email address, billing address, or phone number provided during checkout.

Purchases are subject to our published Refund and Exchange Policy and applicable consumer protection laws.

Products purchased through our website are intended for personal or household use unless otherwise agreed.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time of purchase.

Unless otherwise stated, prices may exclude applicable taxes, shipping charges, handling fees, customs duties, or other charges.

Online prices may differ from prices offered at our physical retail location.

Customers agree to provide accurate and current payment information.

We reserve the right to correct pricing errors and address transactions affected by inaccurate information, subject to applicable law.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery estimates are provided for informational purposes and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by shipping carriers, weather conditions, customs processing, or circumstances outside our control.

Customers are responsible for providing accurate shipping information.

Responsibility for loss or damage during shipment will be determined according to applicable law and the shipping terms communicated at purchase.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our Services, including trademarks, logos, text, photographs, graphics, product descriptions, videos, and website designs, is owned by Sai Jewelers & Repairs or its respective licensors.

This content is protected by applicable intellectual property laws.

Customers may access and use our website for lawful personal and noncommercial purposes.

Unauthorized reproduction, distribution, modification, or commercial use of our content is prohibited without prior written permission.

All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

Our Services may provide access to tools, applications, or features operated by third parties.

These may include payment processors, customer communication platforms, analytics services, and other technology providers.

Third-party tools may be governed by their own terms and privacy policies.

We are not responsible for the independent actions or practices of third parties outside our control, except as required by applicable law.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to websites operated by third parties.

Sai Jewelers & Repairs does not control these websites and is not responsible for their content, security, or privacy practices.

Customers should review the applicable terms and policies before using third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Sai Jewelers & Repairs is powered by Shopify, which enables us to provide our online store and related Services.

Any sales and purchases made through our store are transactions directly between customers and Sai Jewelers & Repairs.

By using our Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Sai Jewelers & Repairs, including injury, damage, or loss resulting from purchased products and services.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from purchases and transactions with Sai Jewelers & Repairs.

SECTION 10 - PRIVACY POLICY

Personal information collected through our Services is handled according to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, disclose, and protect personal information.

It also describes our practices regarding email marketing, SMS communications, customer consent, and privacy rights.

Our Privacy Policy is available at:

https://www.saijeweler.com/policies/privacy-policy

Certain personal information may also be processed by Shopify in accordance with its applicable privacy policies.

SECTION 11 - FEEDBACK

Customers may submit reviews, testimonials, suggestions, feedback, or other communications.

By submitting such content, you grant Sai Jewelers & Repairs a nonexclusive, worldwide, royalty-free license to use, reproduce, publish, and display that content for legitimate business purposes, subject to applicable law.

You represent that you have the necessary rights to submit the content.

We reserve the right to moderate or remove content that violates applicable laws or our policies.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our Services may contain typographical errors, inaccuracies, or omissions.

These may relate to product descriptions, pricing, promotions, availability, shipping charges, or other information.

We reserve the right to correct errors, update information, or address transactions affected by inaccuracies, subject to applicable law.

SECTION 13 - PROHIBITED USES

Customers may not use our Services:

• For unlawful or fraudulent purposes.
• To violate applicable laws or regulations.
• To infringe intellectual property rights.
• To transmit false or misleading information.
• To harass, threaten, or abuse others.
• To distribute malicious software.
• To interfere with website security.
• To collect personal information without authorization.
• To impersonate another person or entity.
• To distribute unsolicited commercial communications.
• To interfere with another person’s use of our Services.

We reserve the right to restrict or terminate access when these Terms are violated.

SECTION 14 - TERMINATION

We may suspend or terminate access to our Services when customers violate these Terms or engage in unlawful activity.

Termination does not eliminate obligations arising before termination.

Provisions intended to survive termination will remain effective.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our Services are provided on an “as is” and “as available” basis, subject to applicable law.

We make reasonable efforts to maintain accurate information and reliable website functionality.

We do not guarantee uninterrupted access or error-free operation.

To the fullest extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Nothing in these Terms limits warranties or consumer rights that cannot legally be excluded.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Sai Jewelers & Repairs, its employees, representatives, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our Services.

This includes, where permitted by law, lost profits, lost revenue, lost savings, loss of data, or similar damages.

These limitations do not apply where prohibited by law.

Nothing in these Terms excludes liability that cannot legally be limited.

SECTION 17 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Sai Jewelers & Repairs, Shopify, and their respective representatives from claims, losses, damages, liabilities, and reasonable legal expenses resulting from your unlawful use of our Services or material violation of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with applicable policies referenced herein, constitute the agreement governing your use of our Services.

SECTION 20 - ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent.

Sai Jewelers & Repairs may assign its rights and obligations as permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable laws and jurisdictional requirements.

SECTION 22 - HEADINGS

Section headings are included for convenience and do not affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms periodically.

Updated Terms will be published on our website with a revised effective date.

Material changes will be communicated when required by applicable law.

Continued use of our Services after changes become effective constitutes acceptance to the extent permitted by applicable law.

SECTION 24 - CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Sai Jewelers & Repairs
Operated by Swami Enterprises, Inc.

15321 East Orchard Road
Centennial, CO 80015
United States

Phone: (303) 695-4653
Email: info@saijeweler.com

SECTION 25 - SMS MESSAGING TERMS AND CONDITIONS

25.1 SMS Program Name

Sai Jewelers & Repairs SMS Messaging Program

25.2 Program Description

Sai Jewelers & Repairs offers optional SMS messaging services to customers who expressly consent to receive text messages.

Depending on the type of consent provided, messages may include:

Transactional and Customer Service Messages

• Order confirmations and updates
• Jewelry repair status notifications
• Appointment reminders
• Customer service communications
• Account-related notifications

Marketing and Promotional Messages

• Jewelry promotions and special offers
• New 22K gold jewelry arrivals
• Exclusive discounts
• Holiday and seasonal promotions
• Store events and announcements
• Customer appreciation promotions

Messages may be sent using automated messaging technology.

25.3 Consent to Receive SMS Messages

Customers may subscribe to SMS communications by providing their mobile phone number and expressly selecting the applicable consent checkbox on our website or through another documented opt-in method.

Transactional and promotional messaging consent may be collected separately.

Consent to receive promotional SMS messages is voluntary.

Consent to receive SMS marketing messages is not a condition of purchasing any products or services.

Providing a mobile phone number during checkout, a jewelry repair transaction, or another customer service interaction does not automatically constitute consent to receive promotional SMS messages.

25.4 Message Frequency

Message frequency varies depending on the type of messages, promotional activity, and customer preferences.

25.5 Message and Data Rates

Message and data rates may apply to messages sent to and received from Sai Jewelers & Repairs.

Customers are responsible for any charges imposed by their wireless service providers.

For questions about text messaging or data plans, contact your wireless carrier.

25.6 SMS Opt-Out Instructions

You may cancel your participation in our SMS messaging program at any time.

To unsubscribe, reply:

STOP

to any text message received from Sai Jewelers & Repairs.

After sending STOP, you may receive a final confirmation message acknowledging your unsubscribe request.

Following confirmation, you will no longer receive messages covered by your opt-out request unless you provide new consent.

To rejoin the messaging program, you may subscribe again through an approved signup method.

25.12 Age Requirement

Participation in the Sai Jewelers & Repairs SMS Messaging Program is limited to individuals who are 18 years of age or older. By opting in to receive SMS communications, you represent that you meet this age requirement.

25.7 SMS Help and Support

If you experience issues with our messaging program or require assistance, reply:

HELP

to any message received from Sai Jewelers & Repairs.

You may also contact our customer support team directly:

Email: info@saijeweler.com
Phone: (303) 695-4653

25.8 Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery is subject to carrier availability, network conditions, and other factors outside our control.

25.9 Privacy and SMS Data Protection

Sai Jewelers & Repairs respects customer privacy.

SMS opt-in consent information and phone numbers collected for SMS marketing purposes will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with trusted service providers solely to administer and deliver our SMS messaging program.

Our messaging service providers may include GoHighLevel, LeadConnector, and their telecommunications service providers.

For additional information about how we collect, use, and protect personal information, please review our Privacy Policy:

https://www.saijeweler.com/policies/privacy-policy

25.10 Changes to SMS Messaging Program

Sai Jewelers & Repairs reserves the right to modify, suspend, or discontinue its SMS messaging program at any time, subject to applicable law.

Changes will be communicated when required.

25.11 Contact Information

For questions regarding SMS communications, consent, or unsubscribing, contact:

Sai Jewelers & Repairs
15321 East Orchard Road
Centennial, CO 80015
United States

Phone: (303) 695-4653
Email: info@saijeweler.com