Last Updated: October 19, 2026

Sai Jewelers & Repairs, operated by Swami Enterprises, Inc. (“Sai Jewelers,” “we,” “us,” or “our”), operates this website and retail business, including all related information, content, features, tools, products, and services (collectively, the “Services”).

Our online store is powered by Shopify, which enables us to provide our products and services to customers.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, purchase our products, visit our physical store, communicate with us, or participate in our marketing programs, including email and SMS communications.

By accessing or using our Services, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

Depending on how you interact with Sai Jewelers & Repairs, we may collect the following information:

Personal and Contact Information

• First and last name
• Email address
• Phone number
• Billing and shipping addresses
• Customer preferences

Transaction Information

• Products purchased
• Purchase dates
• Transaction amounts
• Payment and billing information
• Order history
• Returns and exchanges

Payment information may be processed by third-party payment processors.

Website and Device Information

• IP address
• Browser type
• Device information
• Website activity
• Cookies and similar tracking technologies

Communications

• Customer service inquiries
• Email correspondence
• SMS conversations
• Marketing preferences
• SMS consent records
• Customer feedback and reviews

2. How We Collect Information

We may collect personal information:

• Directly from customers during purchases or inquiries.
• Through our Shopify website.
• Through customer registration and marketing signup forms.
• Through our physical retail store.
• Through customer communications.
• Through service providers acting on our behalf.
• Automatically through cookies and similar technologies.

We may also maintain customer purchase and contact records through our retail point-of-sale and customer management systems.

3. How We Use Personal Information

We use personal information for the following purposes:

Order Processing and Customer Service

To process purchases, provide receipts, coordinate repairs, fulfill orders, respond to inquiries, and provide customer support.

Marketing and Promotions

To communicate information about:

• New jewelry arrivals
• 22K gold collections
• Special offers and promotions
• Holiday celebrations
• Store events
• Jewelry repair services
• Customer appreciation events
• Other Sai Jewelers products and services

Marketing communications may be delivered through email, SMS, postal mail, or other channels, subject to applicable consent requirements.

Customer Relationship Management

To maintain customer records, understand purchasing preferences, and provide personalized customer service.

Business Operations

To improve our website, products, services, and customer experience.

Security and Legal Compliance

To prevent fraud, protect customer information, comply with legal obligations, and enforce applicable policies.

4. SMS Marketing and Communications

Sai Jewelers & Repairs offers an optional SMS messaging program for customers who expressly agree to receive promotional text messages.

SMS Consent

By providing your mobile phone number and explicitly opting in to our SMS marketing program, you agree to receive recurring promotional text messages from Sai Jewelers & Repairs.

These messages may include:

• Exclusive jewelry promotions
• New product arrivals
• Special offers
• Holiday promotions
• Store announcements
• Customer appreciation events
• Jewelry-related marketing communications

Messages may be sent using automated messaging technology.

Consent to receive promotional SMS messages is voluntary and is not required to purchase any products or services.

Providing a phone number during a purchase, repair, or customer service interaction does not automatically enroll you in promotional SMS marketing.

Message Frequency

Message frequency varies based on promotional activity and customer preferences.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier and service plan.

SMS Opt-Out

You may unsubscribe from promotional SMS communications at any time by replying:

STOP

After opting out, you may receive a final confirmation message. You will not receive additional promotional SMS messages unless you provide new consent.

SMS Assistance

For assistance, reply:

HELP

You may also contact us:

Phone: (303) 695-4653
Email: info@saijeweler.com

SMS Data Collection

When you participate in our SMS program, we may collect:

• Your mobile phone number
• Your SMS consent status
• Date and method of consent
• Messaging preferences
• SMS communication history
• Opt-out requests

This information is used to administer our messaging program, maintain consent records, and comply with applicable laws.

SMS Information Sharing

SMS opt-in consent information and phone numbers collected for SMS marketing purposes will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share information with trusted service providers solely to operate and deliver our messaging services.

These service providers may include GoHighLevel, LeadConnector, telecommunications providers, and other technology providers acting on our behalf.

Our service providers are permitted to process this information only as necessary to provide their services and in accordance with applicable privacy and contractual obligations.

5. Email Marketing

Customers who subscribe to our email marketing communications may receive information about products, promotions, events, and special offers.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in our marketing emails.

Unsubscribing from marketing emails does not prevent us from sending necessary transactional communications related to purchases or customer service.

6. How We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate our business.

These may include:

Service Providers

Companies that assist with website hosting, payment processing, order fulfillment, customer management, marketing communications, analytics, and customer support.

Shopify

Our online store is powered by Shopify, which processes certain personal information to provide and improve ecommerce services.

Marketing and Advertising Partners

Where permitted by applicable law, we may share certain information with advertising and marketing partners to provide relevant advertising and promotional services.

This does not include sharing SMS opt-in consent information with third parties or affiliates for their own marketing purposes.

Legal Requirements

We may disclose information when required by law, court order, regulatory request, or other lawful process.

Business Transactions

Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable law.

7. Relationship With Shopify

Our online store is hosted by Shopify.

Shopify collects and processes certain personal information relating to your use of our website and online purchasing services.

Shopify may process information through its technology infrastructure and authorized service providers.

Depending on the Shopify features enabled, certain information may be used for personalized advertising and other services.

Shopify’s processing activities are governed by its applicable privacy policies and terms.

You can learn more through the  ⁠Shopify Privacy Policy.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Operate our online store
• Remember customer preferences
• Analyze website traffic
• Improve website functionality
• Support advertising and marketing activities
• Measure promotional campaign performance

You may manage cookies through your browser settings and available website privacy controls.

Some website features may not function properly if certain cookies are disabled.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information.

These measures are designed to reduce the risk of unauthorized access, disclosure, alteration, or destruction.

No electronic transmission or storage system can be guaranteed completely secure.

We encourage customers to avoid transmitting sensitive financial or personal information through unsecured communication channels.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Maintain customer relationships
• Process transactions
• Fulfill legal and accounting obligations
• Resolve disputes
• Maintain appropriate business records
• Document marketing consent and opt-out preferences

Retention periods vary depending on the type of information and applicable legal requirements.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information we maintain.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Request a copy of certain personal information.
• Opt out of certain targeted advertising or data-sharing practices.
• Withdraw consent for marketing communications.

To exercise applicable privacy rights, contact us using the information provided below.

We may need to verify your identity before processing certain requests.

We will not unlawfully discriminate against customers for exercising their privacy rights.

12. California and Colorado Privacy Rights

Residents of certain states, including Colorado and California, may have additional privacy rights under applicable state privacy laws.

Where those laws apply to our business and the information being processed, we will honor applicable requests regarding access, correction, deletion, portability, and opt-outs.

We will also honor applicable legally recognized opt-out preference signals, including Global Privacy Control, where required.

13. Children’s Privacy

Our Services are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information to us, please contact us so we can review and address the request.

14. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security measures, or content of websites that we do not control.

We encourage customers to review the privacy policies of third-party websites before providing personal information.

15. International Data Processing

Some service providers may process or store personal information outside the United States.

When applicable, we take reasonable steps to ensure that personal information is handled in accordance with relevant privacy laws and contractual requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, we will update the effective date displayed at the top of this policy.

Material changes will be communicated when required by applicable law.

17. Contact Information

For questions about this Privacy Policy, personal information, or marketing communications, contact:

Sai Jewelers & Repairs
Operated by Swami Enterprises, Inc.

15321 East Orchard Road
Centennial, CO 80015
United States

Phone: (303) 695-4653
Email: info@saijeweler.com

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2. TERMS OF SERVICE

Copy everything below into Shopify → Settings → Policies → Terms of Service.

Terms of Service

Last Updated: October 19, 2026

OVERVIEW

Welcome to Sai Jewelers & Repairs!

The terms “we,” “us,” and “our” refer to Sai Jewelers & Repairs, operated by Swami Enterprises, Inc.

Sai Jewelers & Repairs operates this retail business and website, including all related information, content, features, tools, products, and services (collectively, the “Services”).

Our online store is powered by Shopify, which enables us to offer our products and services online.

These Terms of Service describe the rights and responsibilities of customers who access our website, purchase products, or otherwise use our Services.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please discontinue use of our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have obtained any necessary parental or guardian consent.

You may be asked to provide information including your name, email address, phone number, billing information, and shipping details.

You agree to provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring under your account.

SECTION 2 - OUR PRODUCTS

Sai Jewelers & Repairs offers jewelry, jewelry-related products, and repair services.

We make reasonable efforts to accurately describe our products, including their appearance, materials, and characteristics.

Product colors and appearance may vary depending on lighting, photography, screen settings, and other factors.

Product descriptions, availability, and prices may change without notice.

We reserve the right to discontinue products or limit quantities available for purchase.

SECTION 3 - ORDERS

When you place an order, you are submitting an offer to purchase.

Sai Jewelers & Repairs reserves the right to accept or decline an order at its discretion, subject to applicable law.

Orders are considered accepted once confirmed by Sai Jewelers & Repairs.

We may contact customers regarding order verification, payment issues, product availability, or other matters related to a transaction.

Customers are responsible for reviewing order details before completing a purchase.

All purchases are subject to our published Refund and Exchange Policy and applicable consumer protection laws.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotional offers are subject to change without notice.

The price charged will be the price displayed or otherwise agreed upon at the time of purchase.

Applicable taxes, shipping charges, and other fees may be added where required.

Prices offered online may differ from prices available at our physical retail location.

Customers agree to provide accurate payment and billing information.

We reserve the right to correct pricing errors and address transactions affected by inaccurate information, subject to applicable law.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery estimates are provided for informational purposes and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by shipping carriers, weather, customs processing, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information.

Responsibility for loss or damage during shipment will be determined according to applicable law and the shipping terms communicated at purchase.

SECTION 6 - INTELLECTUAL PROPERTY

All website content, including text, images, logos, graphics, product descriptions, videos, and design elements, is owned by Sai Jewelers & Repairs or its respective licensors.

Content is protected by applicable intellectual property laws.

Customers may use our website for lawful personal and noncommercial purposes.

Unauthorized reproduction, distribution, modification, or commercial use of our content is prohibited without prior written permission.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

Our website may provide access to services or features operated by third parties.

These may include payment processors, communication tools, analytics services, and other technology providers.

Third-party tools may be subject to their own terms and privacy policies.

We are not responsible for the independent actions or practices of third parties outside our control, except as required by applicable law.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We do not control these websites and are not responsible for their content, security, or privacy practices.

Customers should review the applicable terms and policies before using third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Sai Jewelers & Repairs is powered by Shopify, which enables us to provide our online store.

All sales and purchases made through our store are transactions between the customer and Sai Jewelers & Repairs.

Shopify is not the seller of products purchased through our store.

Shopify’s role and responsibilities are governed by its applicable terms and policies.

SECTION 10 - PRIVACY POLICY

Personal information collected through our Services is handled according to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

It also explains our practices regarding email marketing, SMS marketing, customer communications, and privacy rights.

Customers may review our Privacy Policy through the Privacy Policy link available on our website.

SECTION 11 - FEEDBACK AND REVIEWS

Customers may submit reviews, testimonials, feedback, suggestions, or other communications.

By submitting content, you grant Sai Jewelers & Repairs a nonexclusive, worldwide, royalty-free license to use, reproduce, publish, and display that content for legitimate business purposes, subject to applicable law.

You represent that you have the necessary rights to submit the content.

We reserve the right to moderate or remove content that violates applicable laws or our policies.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors, inaccuracies, or omissions.

These may relate to product descriptions, pricing, promotions, availability, shipping charges, or other information.

We reserve the right to correct errors and update information without prior notice, subject to applicable law.

SECTION 13 - PROHIBITED USES

Customers may not use our Services:

• For unlawful purposes
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To submit false or misleading information
• To harass, threaten, or abuse others
• To distribute malicious software
• To interfere with website security
• To collect personal information without authorization
• To conduct fraudulent transactions
• To distribute unsolicited commercial communications

We reserve the right to restrict or terminate access when these Terms are violated.

SECTION 14 - TERMINATION

We may suspend or terminate access to our Services when customers violate these Terms or engage in unlawful activity.

Termination does not eliminate obligations that arose before termination.

Provisions intended to survive termination will remain effective.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our Services are provided on an “as available” basis, subject to applicable law.

We make reasonable efforts to maintain accurate information and reliable website functionality.

We do not guarantee uninterrupted access or error-free operation.

Nothing in these Terms limits consumer rights or warranties that cannot legally be excluded.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Sai Jewelers & Repairs and its representatives will not be liable for indirect, incidental, special, or consequential damages arising from the use of our Services.

This limitation does not apply where prohibited by law.

Nothing in these Terms excludes liability that cannot legally be limited.

SECTION 17 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Sai Jewelers & Repairs and its representatives from claims, losses, and expenses resulting from your unlawful use of our Services or material violation of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT

Failure to enforce a provision of these Terms does not constitute a waiver of that provision.

These Terms, together with applicable policies referenced herein, constitute the agreement governing your use of our Services.

SECTION 20 - ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent.

We may assign our rights and obligations as permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable laws and jurisdictional requirements.

SECTION 22 - HEADINGS

Section headings are included for convenience and do not affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS

We may update these Terms periodically.

Updated Terms will be published on our website with a revised effective date.

Continued use of our Services after changes become effective constitutes acceptance to the extent permitted by applicable law.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service may be directed to:

Sai Jewelers & Repairs
Operated by Swami Enterprises, Inc.

15321 East Orchard Road
Centennial, CO 80015
United States

Phone: (303) 695-4653
Email: info@saijeweler.com

SECTION 25 - SMS MARKETING TERMS AND CONDITIONS

Program Name

Sai Jewelers & Repairs SMS Marketing Program

Program Description

Sai Jewelers & Repairs offers an optional SMS marketing program.

Customers who voluntarily subscribe may receive recurring promotional text messages regarding:

• Jewelry promotions and special offers
• New 22K gold jewelry arrivals
• Holiday celebrations and seasonal promotions
• Exclusive customer offers
• Store events and announcements
• Jewelry-related products and services

Messages may be delivered using automated messaging technology.

SMS Consent

Customers may subscribe by providing their mobile phone number and expressly agreeing to receive SMS marketing messages.

Consent may be collected through an optional checkbox on our website or another documented opt-in method.

Consent to receive promotional SMS messages is not a condition of purchasing any products or services.

Providing a mobile phone number during checkout, a repair transaction, or another customer service interaction does not automatically constitute consent to receive promotional SMS messages.

Message Frequency

Message frequency varies depending on promotional activity and customer preferences.

Message and Data Rates

Message and data rates may apply.

Customers are responsible for charges imposed by their wireless service providers.

SMS Opt-Out

Customers may cancel their participation in the SMS marketing program at any time by replying:

STOP

After submitting an opt-out request, customers may receive one final confirmation message.

No further promotional messages will be sent unless the customer provides new consent.

SMS Help

For assistance, reply:

HELP

Customers may also contact:

Sai Jewelers & Repairs
Phone: (303) 695-4653
Email: info@saijeweler.com

Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Privacy and Data Protection

Sai Jewelers & Repairs respects customer privacy.

SMS opt-in consent information and phone numbers collected for SMS marketing purposes will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers solely to administer and deliver our SMS messaging program.

For additional information, please review our Privacy Policy.

Changes to the SMS Program

Sai Jewelers & Repairs may modify or discontinue its SMS messaging program at any time, subject to applicable law.

Changes to the program will be communicated when required.